Last Updated: January 24, 2026
These Terms of Service ("Terms") govern your use of the Novatiq Technologies website and services. By accessing our website or using our services, you agree to be bound by these Terms.
By accessing and using novatiqtechnologies.co.za ("Website"), you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.
Novatiq Technologies provides professional website development services, including but not limited to:
Each project will be defined by a separate agreement or statement of work that outlines:
Clients agree to:
A 50% deposit is required before work commences on all projects. This deposit is non-refundable once work has begun.
The remaining 50% balance is due upon project completion before final delivery of files or website launch.
Work outside the agreed scope will be quoted separately and requires client approval before proceeding.
Payments not received within 7 days of the due date may result in:
We accept payments via PayFast (credit/debit card, EFT). All payments are processed securely.
Clients retain ownership of all content, text, images, and materials they provide.
Upon full payment, clients receive full ownership of:
Some projects may include third-party components (plugins, themes, frameworks) which are subject to their own licenses.
Novatiq Technologies retains the right to display completed projects in our portfolio and marketing materials unless otherwise agreed in writing.
Each package includes a specified number of revision rounds. Additional revisions will be charged at our hourly rate.
Significant changes to project scope after work has commenced may result in adjusted timelines and additional costs.
Project timelines are estimates and depend on:
We are not liable for delays caused by:
Clients may cancel projects with written notice. In such cases:
We reserve the right to cancel a project if:
We warrant that services will be performed professionally and competently. We provide a 30-day bug-fix period after project completion for issues directly related to our work.
Except as expressly stated, we provide services "as is" without warranties of any kind, express or implied, including:
To the maximum extent permitted by law:
Website hosting is the client's responsibility unless specifically included in the service agreement.
Post-launch maintenance and updates are available as separate services. Without a maintenance agreement, clients are responsible for:
We will keep confidential all non-public information provided by clients. Clients agree to keep confidential any proprietary information, processes, or methodologies we share.
Our services may integrate with third-party services (e.g., payment processors, email services, hosting providers). We are not responsible for:
Clients agree to indemnify and hold harmless Novatiq Technologies from any claims arising from:
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts in the Eastern Cape, South Africa.
In the event of a dispute:
Neither party shall be liable for failure to perform due to causes beyond reasonable control, including but not limited to:
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with any project-specific agreements, constitute the entire agreement between the parties and supersede all prior agreements or understandings.
We reserve the right to modify these Terms at any time. Material changes will be notified via email or website notice. Continued use of services after changes constitutes acceptance.
For questions about these Terms, please contact us:
Novatiq Technologies
Email: info@novatiqtechnologies.co.za
Phone: 068 048 2804
Address: Gqeberha, Eastern Cape, South Africa